Privacy Policy
Introduction
ZLUXURQ values your privacy and is committed to managing personal information responsibly. This Privacy Policy outlines the types of information we collect, how it is used, our data protection measures, and the options available to you. Please review this policy to understand our practices when browsing or making purchases on our website.
Information We Collect
We only gather information necessary to provide our services and complete transactions. This may include:
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Full name
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Email address
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Billing and shipping addresses
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Phone number
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Order history and purchase details
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Payment information (processed by third-party providers)
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Optional information shared when contacting customer support
We do not intentionally collect information unrelated to our services.
Use of Information
Personal data is used for essential purposes such as processing orders, arranging delivery, responding to inquiries, providing support, and sending transactional messages regarding your purchases. We may also use aggregated or anonymized data to improve site performance and user experience. Personal information is not sold for marketing purposes and is only shared with third parties as necessary to fulfill orders or comply with legal obligations.
Payment and Financial Information
ZLUXURQ relies on authorized payment processors to handle payment data. Payment credentials are transmitted securely to these providers, and full payment card information is not stored on our servers. For details about a payment provider’s privacy practices, please refer to their documentation.
Data Security
We implement commonly accepted security measures to protect data during transfer and storage, including SSL encryption and routine system monitoring. Access to personal data is restricted to personnel or service providers with a legitimate need. While we take reasonable precautions, no system is completely risk-free.
Cookies and Tracking
Our website uses cookies and similar technologies to remember preferences, maintain shopping sessions, and collect analytics data. These tools help enhance site functionality and measure performance. You can manage cookie settings via your browser, but disabling some cookies may affect certain site features.
Third-Party Services
We may share personal information with third-party service providers who support our operations, including shipping carriers, payment processors, and analytics vendors. These providers are contractually required to protect personal information and use it only for specified purposes.
Data Retention
Personal information is retained only as long as necessary to provide services, fulfill legal obligations, resolve disputes, or enforce agreements. Once information is no longer required, it is securely deleted or anonymized.
Children’s Privacy
ZLUXURQ’s products and services are not intended for children under 13. We do not knowingly collect information from children under 13. If we discover we have collected such information without parental consent, we take steps to remove it promptly.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal data, such as accessing, correcting, requesting deletion, or objecting to certain processing. You can also opt out of marketing communications. To exercise any rights, please contact us. Requests will be handled in accordance with applicable laws.
Legal Basis for Processing
When required, we rely on appropriate legal bases for processing personal data, including fulfilling contracts, complying with legal obligations, protecting vital interests, or pursuing legitimate business purposes such as fraud prevention and service improvement.
Cross-Border Transfers
If personal data is processed or transferred outside your country, we take steps to ensure it receives comparable protection, consistent with applicable laws and contractual safeguards where required.
Handling Requests and Complaints
If you have questions about your personal data or wish to submit a privacy request or complaint, contact us. We aim to respond promptly and follow applicable procedures to verify and address requests.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in practices or legal requirements. The “Last updated” date indicates the most recent revision. Material changes will be posted on this page.
Contact Information
For privacy inquiries or to exercise your rights, please contact ZLUXURQ:
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Email: service@zluxurq.shop
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Address: Room 4-13, 4th Floor, Comprehensive Building, Pacific Science and Technology Park, Intersection of Qi River Road and Taishan Road, Liyang Road Subdistrict, Qibin District, Hebi City, Henan Province, China
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Business Hours: Monday–Friday, 10AM–7PM EST
We will review and respond to privacy requests in accordance with applicable laws and our internal procedures.
